I enable Leaders to flourish by helping with how they connect to their team, colleagues, customers and stakeholders.
A Leader who flourishes and is happy will build strong relationships and be more successful. They will have the benefit of an engaged and motivated Team that will thrive.
We do this by focussing on perfecting the skills to communicate through questioning, listening, sharing feedback and self-management.
“If you want to improve results, build relationships.”
If you want to build relationships, improve the conversations.
Coaching World
Here are some common challenges my Clients face into
As a Leader of a Team
What should we know about the services you provide? Better descriptions result in more sales.
Influencing seniors (directors, the board), ‘managing up’
Having to tell people what to do, rather than hoping they can self-direct
Delegating, and saying ‘no’
Leading change and building a culture around it
Getting clear about the future, the organisation’s identity and purpose
Supporting a poor performer when short of time to help personally, yet believing in their potential
Co-creating realistic and worthwhile goals with the Team
Preparing one of the Team for promotion
Struggling with the day-to-day detail, rather than being more strategic and working ‘on’ the business
Learning what leading a team is about – new to the role
Engaging in really tough conversations, sometimes sharing sensitive feedback
Facilitating team meetings
Feeling ‘lonely’, needing to share with someone external and objective
As an Individual
Building relationships with key people, including customers
Adjusting to hybrid working, virtual teamwork
Keeping focus on priorities and managing time around those
Handling conflict preferring to avoid it
Finding, binding and minding customers: selling and influencing
Hitting targets
Formulating goals which are meaningful and worth regular referral
Transitioning in career, maybe at a crossroads
Preparing for interviews, internal or external (including presenting)
Starting into a new role, first 90 days; before the date of appointment
Making time for own CPD
Networking, internally and externally
Coping effectively with events outside our control; managing our energy
Balancing work with life
How many of these sound familiar?
I can make the difference
Reflections
The Tirlán (formally Glanbia Ireland) ‘mymilkman’ Team has been working with Frank for nearly 5 years - and at this point, he's like an extended member of the team!
The projects we collaborate on range from sales training, 1-to-1 coaching, training of external partners, and broader team development.
In recent months we undertook a post Covid team re-setm, to redefine ways of working in the new hybrid space.
It made a massive difference to the team dynamic. Frank seeks to understand how the business operates, so he can tailor the program accordingly.
He also gets to know the team, so he makes it personal.
It's always a pleasure working with Frank, and reassuring to have his constant support and collaboration.
-Robert Jordan, Head of DTC/ E-Commerce Channel at Tirlán (formally Glanbia Ireland)
If you want a ‘Reset’ to change and get ‘Back to Basics’ of selling as a Team, Frank Guy’s Performance Coaching is highly recommended.
Frank assisted our team to do just that, questioning ourselves, Why we do what we do ? How we do it ? Can we do it better? Putting back on the ‘L Plates’ as such, relearning how we can improve conversations, becoming more curious as a team as well as goal setting to achieve results.
Franks coaching has given our team the ability to identify factors which underpin our performance – better planning , clear goal setting & better conversations with realization that the ‘L plates’ signify we are constantly learning everyday as individuals and as a team.
- Alyson Somers, National Sales Manager at Consilient Health Ireland
Frank is the person you turn to when you need support.
He is an exceptional communicator who helps you to understand the big picture while managing the small stuff.
An empathetic ear who will help you to add value to any situation and to unlock your full capability through building effective relationships.
-John Ging, Head of Interconnection at EirGridHead of Interconnection at EirGrid